About Us



About Us

Shaw Family Trading Limited trading as RACECRAFTS is an Auckland, New Zealand owned and based , GST registered company

Trusting an online store can be a scary proposition - We encourage you to check out our company on the NZ Companies register and view the product reviews from verified online customers.

Our online store is hosted by Shopify and all payments are handled securely by Shopify, Paypal, Afterpay, Zip Pay or Genoapay. We do not see or hold your credit card details at all

We are importers, wholesalers and online retailers of consumer electronic products and simulator equipment and we have been supplying business and consumers electronic products for over 15 years in total 

We do not have a physical store location - All product is stored and shipped from warehouses in Auckland, New Zealand.

Our office and support are online and based from the Waiuku, Auckland.

We hold stock in New Zealand to enable fast shipping - If the online store says it is in stock then it is in our warehouse in New Zealand ready to ship immediately. [Unlike other online stores which ship from overseas and take 3 weeks or more to deliver the goods]

You can be sure you are dealing with a reliable, reputable NZ company that cares about its service and customers.

Our technical staff have over 25 years of technical experience in the consumer electronics industry, including the development and marketing of OEM branded products for numerous clients 

We are factory authorized resellers and distributors for CAMMUS RACING

As a registered responsible supplier all of the goods we sell must comply with New Zealand laws for electrical safety and radio spectrum/emissions compliance. Where required we have the product tested by laboratories to ensure compliance. Products purchased directly from overseas suppliers generally do not offer this compliance and most imported electrical chargers/power supplies are not compliant with New Zealand regulations.

CONTACTING US:

All technical and warranty support is provided via online support

Tech Support, Warranty, Dispatch Enquiries:

Please use the 'contact us' form from the left menu, online chat form or email us at racecraftsnz@gmail.com if you have any questions. Our product support is online via email with fast reponse times.

Account or Payment Enquiries Only:

Phone 0211101044 Monday - Friday 10am-4pm
or email racecraftsnz@gmail.com